Privacy Policy

1. General Information
This Privacy Policy explains how Use Used (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit useused.shop . We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR).

2. Data Controller
The entity responsible for your personal data is:
Use Used
Email: info@useused.shop

3. What Data We Collect and Why
We collect information to provide you with the best shopping experience:

  • Order Information: Name, shipping address, billing address, and phone number. We use this to process your orders and deliver your items.
  • Contact Information: Email address. Used for order confirmations, tracking updates, and, if you opt-in, our newsletter.
  • Technical Data: IP address and browser type. Collected via cookies to ensure site security and analyze traffic.

4. Data Sharing with Third Parties
We only share your data with essential service providers to fulfill your order:

  • Shipping Partners: DPD, Omniva, LP Express, and Venipak (to deliver your parcels).
  • Payment Processors: WooPayments, PayPal, and Paysera (to process secure transactions).
  • Analytics: Google Analytics (to understand how our site is used).

5. Cookie Policy
Our website uses cookies to function correctly.

  • Necessary Cookies: Enable core features like the shopping cart and secure checkout.
  • Functional Cookies: Remember your preferences (like language or region).
  • Analytical Cookies: Help us improve our website by collecting anonymous usage data.
    You can manage or disable cookies through your browser settings, though some parts of the site may not function properly without them.

6. Data Retention
We keep your order data for as long as required by Lithuanian law for accounting and tax purposes (typically 10 years). Marketing data is kept until you unsubscribe.

7. Your Rights
Under the GDPR, you have the following rights:

  • The right to access the personal data we hold about you.
  • The right to request correction of inaccurate data.
  • The right to request deletion of your data (“right to be forgotten”).
  • The right to withdraw consent for marketing at any time.

8. Contact Us
For any questions regarding your data or this policy, please contact us at info@useused.shop

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